Help Guide

Welcome to the Active Travel Challenge Help Guide. We hope this page includes the information that you require and answers your question, however if you do need any additional support, please contact us via the Support page.

Sections:

  1. Registering for an account
  2. Log-in to your account
  3. Sign-out of your account
  4. Edit your profile
  5. Navigating around the website
  6. Dashboard
  7. Activities
  8. Log an Activity
  9. Challenges
  10. Goals
  11. Friends

1. Registering for an account

At the bottom of the Homepage there is a section called "Register Now". To register for an account, simply enter your email address and a memorable password of your choice. Click on the 'Register now' button. You will be sent an email from noreply@activetravelchallenge.com.

To activate your account, click on the 'Confirm your registration' link in the email and you will be directed to the website to the 'Confirm Registration' page. From here you will be presented with the option to update your profile, or go straight to your Dashboard where you can start logging activities. We recommend that you complete as many details as possible on your profile page to ensure your receive the most accurate results.

If your registration email does not arrive in your inbox, please check you Junk/Spam folder. To prevent the email being delayed, please add noreply@activetravelchallenge.com to your safe senders list.

2. Log-in to your account

If you have already registered onto the site, you can log-in via the link at the top of the homepage, or the link as part of the 'Register Now' section at the bottom of the page.

If you have trouble logging into your account, on the Login page you can choose to 'Reset your password'. Follow the instructions on screen to enter your email address and you will then be sent an email with a link to 'Reset your password'. Click on the link and enter a new memorable password. Click 'submit' to save. You will then we able to log in to your account.

3. Sign-out of account

When you have logged your activities for the day, to log out go to 'My Profile' in the top navigation bar and click 'Logout'. See section 2 for instructions on how to log back in on your next visit.

4. Edit your profile

The more information you complete for your profile, the more accurate the data will be in the results for your activities such as calories burnt and money saved. To edit your profile, go to the main navigation at the top of the page to 'My Profile' and then 'Edit Profile'. On this page you will have the option to add or edit details for the following:

  • Email
  • Password reset
  • Name
  • Date of birth
  • Gender
  • Height
  • Weight
  • Preferred units for distance measurement
  • Standard means to travel by road

Once you have entered your details, click on the 'Update Profile' button to save.

5. Navigating around the website

To move around the website, simply use the links in the navigation in the header at the top of the page. 

  • Dashboard - central page to view past activities
  • Activities - view your results, view saved routes and log a new activity
  • Challenges - see details of any challenges you are taking part in
  • Goals - set yourself personal goals to increase your activity levels
  • Friends - make connections with your friends and keep track of their activity
  • My Profile - make your personal details and log-out of the site

6. Dashboard

Your Dashboard is the central page for you to view your past activities. It also has a link to take you to the 'Log A New Activity' page.

On the Dashboard, you can choose the results that you wish to see. You can filter by duration of activities, distance travelled, or the number of steps taken (walking). You can also select the date range of the results that you wish to see. To see the results on the graph, simply make your selection of the data you wish to see and click on 'Show Activities'. You choose to see one particular activity, for example 'Cycling' or 'All activity types'. Each activity is represented by a different colour, and this is detailed on the graph key.

7. Activities

My Results

On this page you can see details of your 'Latest Activity' and details of your 'Total Activities' to show how much activity you have done all together. The data includes:

  • Date of activity
  • Type of activity
  • Time
  • Distance travelled
  • Calories burned
  • Money saved (in £)
  • CO2 saved
  • How you felt

You can choose the results that you wish to see using the drop-down boxes. You can filter by duration of activities, distance travelled, or the number of steps taken (walking). You can also select the date range of the results that you wish to see. To see the results on the graph, simply make your selection of the data you wish to see and click on 'Show Activities'. You choose to see one particular activity, for example 'Cycling' or 'All activity types'. Each activity is represented by a different colour, and this is detailed on the graph key.

There is also a link to the 'View all my activities' page.

My Activities

On this page you can see a summary of all of your activities. The data includes:

  • Date of activity
  • Type of activity
  • Time
  • Distance travelled
  • Calories burned
  • Money saved (in £)
  • CO2 saved
  • How you felt

My Routes

If you have plotted a route of a regular journey, you can delete this route if it has changed. Simply navigate to the route you wish to delete and click on the 'delete' button. You can then re-plot a route in the 'Log an Activity' section.

Log an Activity

See the next section for details.

8. Log an Activity

If possible, each day you should record the activity you have undertaken.

If this it is the first time you have logged a particular activity, when you arrive on the 'Log an Activity' page, you will be asked whether you have 'saved this as a regular activity'. Please select 'No'. If you have logged the activity before and saved as a regular activity, please see below.

New activity

Select whether you wish to record data for:

  • Cycling
  • Walking
  • Running

For Cycling and Running you will be asked to record how long you undertook the activity for and how far you travelled. You can either enter this information if you have it recorded (using the measurement unit you have selected in your Edit Profile section), or you can plot the route on a map.

For walking you will be asked to record how long you undertook the activity for, how many steps you took, and how far you travelled. You can either enter this information if you have it recorded (using the measurement unit you have selected in your Edit Profile section), or you can plot the route on a map. 

Plot your route

Click on the 'Show Map' button to reveal the button. You can either zoom in using the controls on the map to your starting point, click on the 'Add Marker' button and then click on the location on the map to set down the marker of your starting destination. You can then click on the map to set down the marker for your finish destination. It is possible to add multiple marker points to the map if required. If you make a mistake plotting a marker, simply click on the 'Remove marker' button. To clear all points off the map to start again, click on 'Clear all markers'.  You can select the 'Mode of travel' to adjust the route in between the plotted points.

Alternatively you can type your start location into the 'Enter the start/next location' field. Hit 'enter' and then type in your next/finish location'. The marker points will plot on the map. 

On the map, you can change the view/style of the map, by clicking on the dropdown on the top right of the map. This is particularly useful if your activity takes you off roads through parkland and into the countryside.

Date of activity

You will need to record the date you undertook the activity. You can select 'Today' or 'Yesterday', or if you would like to record more historical activities, click on the 'Activity Date' button and select the date from the calendar.

Personal thoughts

A good way to monitor your progress is to record how you were feeling at the end of your activity. Select from the five options available.

Regular activities

If you will undertake the activity again, you can save it as a 'Regular activity'. Please enter a memorable route name e.g. 'commute to work' or 'walk home from work'. Next time you 'Log an Activity', you will be asked whether you have 'saved this as a regular activity'. Please select 'Yes'. You will be presented with the memorable route name(s) you have entered previously. Select the activity, and then update any data relevant to that particular activity e.g. the date and your feelings.

9. Challenges

In addition to recording your own activity and setting your own goals, you can also take part in Challenges. Challenges that you are eligible to join will appear in the drop down list under 'Challenges' in the navigation in the header at the top of the website.

Once you have signed up to a particular challenge, any activity that you undertake which is relevant to that challenge will be automatically submitted and contribute to its results.

For more information about the Tour de France Grand Départ 2014 Challenge which is running during Summer 2014, please visit the dedicated challenge page.

10. Goals

Once you have logged activity for 7 days, you are able to set yourself goals to increase the distance you have travelled either by walking, running or cycling over the next 7 days relating. To create a new goal, click on 'Add Goal' and then enter the details of your goal:

  • Memorable name
  • Type of activity
  • Percentage incrrease you hope to achieve

Click on 'Save Goal' to save the goal for your week.

11. Friends

The Active Travel Challenge allows you to link with friends and monitor each others activity. To add a new friend, simply click on the 'Add Friend' button. Enter their email address and click 'Add Friend'. They will then receive an email with a link to accept the friend request. Once they have done so they will then appear on your Friends page.

You have the ability to 'Filter by friend' and see the activity they are doing.